A Conversation with Serena Ehrlich, Executive Director, Attention
By UCLA X425 Student Andy Shrader
WHY, WHEN SKYDIVING, IT IS BEST NOT TO OPEN YOUR CHUTE
Your instructor, Erik Deutsch, says that hearing Serena Ehrlich speak about social media is “like skydiving… you are the skydiver; she is the wind in your face.”
If your company blocks employees from social media, Serena tells you, they are doing you (and themselves) a grave disservice and you are falling behind.
That much is already clear, to you if not to everyone else in class. You are falling behind.
Far below, you see the ground. Impact seems distant; a dream. But the threat is implicit.
She goes on. Companies must engage with customers. Stock prices move at a whiff of a rumor. You need to smell that whiff. Adjust. Or lose millions instantly.
You gasp. Realizing how hard it is to breathe at this speed. For you. For companies. For the world.
Automatic sentiment readers aren’t always correct, Serena says. You must analyze what is being said to make sense of it, to enable you to react in time.
Instinctive, you reach for your rip cord. But, in this moment, Erik is the skydiving instructor tied to your back. He whispers, you don’t have time to pull the chute. You’re already so far behind. That someone who knows as much about social media as Serena even exists confirms this.
“The philosophy of social media,” Serena says, philosophically, “is share the knowledge.”
Objects on the ground come into focus. A town. Blowing fields of corn stalks. Probably all genetically-modified. Nothing seems real from here. What the ground represents is not clear at this point in the Spring quarter. An uncertain, chaotic future of unemployment? Perhaps you will learn it all in time. Perhaps you, too, will become a social media maven, so generously willing to spill your knowledge all over the landscape…
But the corn… what about the corn? Perhaps you should aim for a lake.
Serena goes on. A study in breathlessness. A case study about Pauly Shore. That they got him to be a trending topic.
Surely, the end is nigh. Surely, the fourth horseman rides. Pauly Shore? Trending? Surely Oppenheimer’s bomb (nothing compared to any of Pauly’s) has slipped to the #2 most powerful weapon ever invented. You want to start a blog poll.
The barn roof. The haystack. The three-layer cake the farmer’s daughter just made for 4-H…
Serena has much more to say (so very much more… you can just tell these things), but it is 10 pm, she is out of words… and, in this metaphor anyway… out of space, and, oh shit, here’s the fucking